FAQ

  • When can I book in to see you?

    Indigo Business and Accounting Services is fully online, serving clients across Australia. No in-person appointments are required to complete your tax return. If you have any questions before committing, feel free to book a free Zoom call through our website.

  • I have started a business and have no idea about tax

    Congratulations on starting your business! The best next step is to book a Small Business Brainstorm session with us. We’ll guide you through the essential tax knowledge and help you understand what you need to know for running your business successfully.

  • I just have a quick question

    For clients who’ve used our services within the last 12 months, we’re happy to answer any quick questions at no additional cost. For new inquiries or more detailed queries, we offer paid consultations to ensure you get the comprehensive support you need.

  • What support can you offer my small business?

    Indigo Business & Accounting Services is a full-service firm offering comprehensive support, including ongoing bookkeeping packages, tax returns, BAS and super compliance, tax planning, budgeting & forecasting, and business restructures. We're here to help streamline your financial processes and ensure your business remains compliant and financially healthy.

  • What accounting software do you use?

    Indigo Business & Accounting Services is a Xero-certified firm and a Silver partner. With over 12 years of experience using Xero, we bring expert knowledge to all your accounting needs. For the completion of tax returns, we are able to work with most accounting software on the market, ensuring flexibility for your business. However, for ongoing bookkeeping packages, we exclusively use Xero to provide the best service.

  • How do I submit my documents for my tax return?

    At Indigo Business & Accounting Services, we make submitting your documents easy and secure. First, we'll complete a digital ID verification and onboard you through Seamless, our secure platform. Seamless uses advanced encryption and security protocols to ensure your data is protected at all times. No in-person meetings are required—everything can be done online, quickly and safely!